Please call us at 480-732-7025.
Initiate The Chat
Start a chat session by clicking the chat bubble at the bottom right hand portion of the browser window.
The majority of our students, faculty, and staff can reset their passwords now. To begin, click the reset password now link below. Key technology systems are immediately available after password reset including Canvas, District Employee Portal, Maricopa Help Desk, and others. Remember to use YourMEID@maricopa.edu.
Reset Password Now
IMPORTANT: If you did not have your cell phone and/or personal email on file as of March 16, you will need to follow our process for ID verification. Live chat is available Mon and Thurs 8am to 8pm, Tues-Wed 8am to 5pm, and Fri 10am to 5pm.
Start a chat session by clicking the chat bubble at the bottom right hand portion of the browser window.
Remotely verify your identity with our agents by joining a Webex video conference with a link the agent shares with you.
Once verified, the Maricopa IDME agent will update your profile information to allow you complete the self-service password reset process.
To begin chatting with an agent, simply select the chat bubble at the lower right hand portion of the webpage.
While chat volume is high, we will work to provide you great service as quickly as possible. To make sure you are ready for the agent have the following ready:
Get support from your local College help desk.
Below you will find some of our most frequently asked questions.
We know security measures can sometimes be inconvenient but it is important that we keep your data and account access secure. Most users will be able to quickly and easily reset their password using the self-service password reset tool.
If you did not have your cell phone and/or personal email on file as of March 16, you may initiate a chat session right now to go through our quick and easy identity verification process. Click the chat bubble at the bottom right portion of your screen to get started.